INFORMATION AND FREQUENTLY ASKED QUESTIONS (FAQ)
To ensure immediate service, we have gathered answers to the most frequently asked questions here. We invite you to consult them before contacting the front office by phone: it is the fastest way to get all the technical and logistical information needed for your tour.
Our boat is the Marco Polo, easily identifiable by its amaranth (burgundy) color. The service is operated by Coop. Itinera in collaboration with the Compagnia Portuale di Livorno.
Meeting point: 15 minutes before the selected departure time, Scali D'Azeglio, 11, 57123 Livorno LI
Indicazioni (Google Maps): https://maps.app.goo.gl/HhhSGwuxZ3JaWfHG6
Per gli special events, il punto di incontro potrebbe variare: in questo caso, l'indirizzo esatto è sempre indicato nella pagina di prenotazione e nell'e-mail di riepilogo dell'ordine.
Esistono diverse soluzioni di parcheggio in prossimità dell'imbarco di Scali Adriano Novi Lena:
- Scali d’Azeglio Parking: Located directly along the boarding street.
- Piazza Mazzini: Parking area within short walking distance.
- Porta a Mare Parking (Coop area): Underground parking located in Piazza Luigi Orlando, ideal for long-term or covered parking.
Puoi visualizzare queste opzioni e calcolare il percorso cliccando direttamente sui nomi dei parcheggi o cercando "parcheggi vicino a Scali Adriano Novi Lena" su Google Maps.
- Scheduled tours: Navigation lasts approximately 45 minutes.
- Special events: Duration varies depending on the type of event (please check the specific page for your chosen tour).
Important note: You are required to arrive at the boarding point at least 15 minutes prior to the scheduled departure time.
Rates for scheduled tours are as follows:
- Adults: € 13
- Children (ages 6–12): € 7
- Children (under 6 years of age): Free
Special rates and discounts:
- Special events: The cost varies depending on the type of activity.
- Promotions: Reduced rates are available for Off-Peak departures and other dedicated discounts.
The final price, including any applicable discounts, will always be clearly displayed during the booking process.
There are no discounts based on seniority or job category. However, free rates are available for:
- Severely disabled persons or wheelchair users and their caregivers.
Accessibility note: Due to the technical structure of the vessel, it is not possible to remain seated in a wheelchair during the tour. Boarding is only permitted if the passenger is able to transfer independently or with assistance to the onboard benches. The wheelchair must be folded during navigation.
Yes, we organize customized tours upon request for groups and school trips. To view details, rates, and booking procedures, please visit the dedicated pages:
Yes, the tour always includes bilingual tour guide services (Italian/English) for the entire duration of the navigation.